Privacy Policy
At Ombsy (operated by 33inc), we value complete transparency. This policy explicitly explains how we collect your data, what specific information we gather, the purposes for processing it, and how you can exercise your privacy and data deletion rights.
01Who We Are & Scope of Policy
Ombsy is a brand management and autonomous operations platform operated by 33inc, headquartered in Alexandria, Louisiana. Our ecosystem powers The Synapse — an intelligent operations and automation engine that synchronizes client pipelines, tax systems, brand assets, and digital storefronts.
This Privacy Policy applies to all users, visitors, clients, and partners accessing ombsy.com, our web applications, client portals, APIs, and connected social media integrations (including Meta/Facebook Login and Google OAuth services).
02How We Collect Your Data
We collect information across our platform using three primary channels to ensure seamless platform operations and user verification:
Direct User Sign-Up
Information you voluntarily submit when registering for an Ombsy account, onboarding into The Synapse, creating a client profile, or subscribing to our service tiers.
Forms & Interactions
Data entered through contact forms, onboarding questionnaires, customer support requests, tax class registrations, masterclass enrollments, or feedback surveys.
Automated & Tracking
Data collected automatically as you navigate our platform using browser cookies, web beacons, telemetry scripts, server logs, and third-party API tokens.
03Specific Information We Gather
Depending on your interaction with Ombsy, we categorize and collect the following specific data elements:
A. Personal Identification & Contact Data
Full name, email address, phone number, physical or business mailing address, company/brand name, professional title, and government-issued business identification (where required for specialized tax or revenue systems).
B. Account Credentials & Social Authentication
Encrypted password hashes, unique user account IDs, multi-factor authentication metadata, and third-party OAuth access tokens when you connect social platforms (such as Meta/Facebook Professional Dashboard, Google Login, or GitHub) to power brand automations.
C. Business Pipeline & Operational Data
Brand assets, content calendars, client rosters, workflow automation configurations, referral networks, storefront catalogs, and customized Synapse execution preferences entered into your dashboard.
D. Technical Telemetry & Device Data
Internet Protocol (IP) address, browser type and version, operating system, device identifiers, referring URLs, access timestamps, clickstream behavior, and geolocation data approximated from IP headers.
E. Financial & Transactional Data
Billing address, subscription tier history, transaction receipts, and payment method summaries. Note: All credit card processing is handled securely by PCI-DSS compliant payment gateways (e.g., Stripe); Ombsy never stores raw credit card numbers on our servers.
04Purposes for Which We Use Your Data
We process the information collected exclusively for legitimate business, operational, and legal purposes:
- Platform Delivery & OperationsTo provision, maintain, and operate The Synapse automation engine, client portals, and multi-brand dashboards.
- Personalization & AI RoutingTo tailor user experiences, recommend workflow optimizations, and route autonomous agent tasks accurately.
- Account & Billing ManagementTo process subscriptions, verify client identity, issue invoices, and send essential transactional notifications.
- Security & Fraud PreventionTo monitor suspicious activities, prevent unauthorized access, mitigate bot traffic, and maintain ecosystem integrity.
- Customer Support & CommunicationTo respond to inquiries, troubleshoot platform issues, and deliver critical system updates or service notices.
- Legal & Regulatory ComplianceTo comply with tax laws, enforce our Terms of Service, resolve legal disputes, and honor data subject requests.
05Cookies & Tracking Technologies
We use first-party and third-party cookies, session storage, and local storage tokens to ensure core site functionality, remember user authentication states, and analyze aggregate platform performance.
06Data Sharing & Disclosure
We never sell, rent, or trade your personal data to third parties for marketing purposes. We only disclose data under restricted circumstances to authorized service providers:
- Infrastructure & Cloud Hosting: Vercel, Railway, and Cloudflare for secure edge delivery and database hosting.
- Payment Processors: Stripe for secure encrypted billing and subscription management.
- Social Platform APIs: Meta (Facebook/Instagram), Google, or X when you explicitly authorize cross-posting or content calendar synchronization.
- Legal Authorities: If required by court order, subpoena, or applicable state/federal laws to protect safety and property.
07Data Security & Retention Policy
We enforce enterprise-grade security controls, including TLS/HTTPS encryption in transit, AES-256 encryption at rest for sensitive tokens, role-based access restrictions, and regular vulnerability audits. We retain your personal and operational data only for as long as your account remains active or as required to comply with financial, tax, and legal auditing mandates (typically up to 7 years for official billing records).
08Your Privacy Rights & Data Deletion
Under applicable privacy regulations (including GDPR, CCPA, and Meta Platform terms), you maintain absolute rights to access, update, export, restrict processing, or request the total deletion of your personal data at any time.
Want to delete your account or connected app data?
Visit our dedicated User Data Deletion center for automated step-by-step instructions.
9. Children's Privacy
The Ombsy ecosystem is a professional business-to-business (B2B) and entrepreneurship platform. Our services are strictly intended for individuals aged 18 or older. We do not knowingly collect, request, or process personal data from minors under the age of 18. If a parent or guardian discovers that a minor has submitted personal information, please contact us immediately at ombsy.info@gmail.com for prompt removal.
10. Policy Updates & Privacy Officer Contact
We reserve the right to amend this Privacy Policy periodically to reflect technological advancements or legal adjustments. When substantial changes occur, we will update the “Effective Date” at the top of this page and notify active users via email or dashboard alert.
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